Medical Assistant

Director: Medical Office Administrator

FT/PT Status: Full-time

Non-Exempt

Location: Spectrum Medical Care Center– Phoenix, AZ

JOB SUMMARY

The Medical Assistant works to assist with maintaining efficient patient flow and quality care during clinic hours. The position works with Physicians, Nurse Practitioners, Physician Assistants, Nurses, and Medical Assistants to provide comprehensive care in a stigma-free, nonjudgmental manner. This role is responsible for performing both clinical (back office) and administrative (front office) duties.

MAJOR RESPONSIBILITIES

• Act and serve as a liaison between the patient and the providers.
• Verify patient information by interviewing patients, recording medical history in the EMR system: confirming purpose of visit.
• Prepare patients for examination by performing preliminary physical tests: taking blood pressure, weight, and temperature and documenting findings.
• Administer injections and vaccines to patients.
• Assist providers with pap smear examinations.
• Perform electrocardiograms (EKG), Quanta Flo testing (test for peripheral vascular disease), Spirometry testing (test to check lung capacity).
• Perform ear lavages, urinalysis, pregnancy tests, and glucose finger sticks.
• Perform testing for sexually transmitted infections (Gonorrhea, Chlamydia, Syphilis, Hepatitis C and HIV rapid test).
• Demonstrate teamwork by supporting and providing coverage as needed.
• Complete prior authorizations (Pharmacy and Medical). Facilitate referrals when ordered by provider.
• Interact with pharmacies regarding patient concerns, medication issues, and refills.
• Navigate in the EMR system by addressing telephone encounters, documents, and referrals following the protocols and time frames set forth.
• Answer messages and tasks in a timely manner; address prescriptions when ordered by providers.
• Secure patient information and maintain patient confidence by completing and safeguarding medical records, keeping patient information confidential.
• Schedule follow up appointments and assist with patient inquiries before and after an appointment.
• Serve and protect the practice by adhering to professional standards, policies and procedures, federal, state, and local requirements.
• Maintain a clean and organized work environment. Always maintain professionalism.
• All other duties as assigned by the Medical Office Administrator.

ALL DUTIES AND REQUIREMENTS MUST BE PERFORMED CONSISTENT WITH SPECTRUM MEDICAL CARE CENTER PERFORMANCE STANDARDS.

JOB REQUIREMENTS

Education Minimum

High School Diploma or Equivalent

Required

Completion of a Medical Assistant Program

Work Experience

Primary Care Experience Preferred

License and certifications

N/A

Required skills, knowledge, and abilities

• Strong communication, organizational and time-management skills.
• Ability to provide services with cultural competence.
• Excellent interpersonal and customer service skills.
• Able to comply with HIPAA Regulations and maintain patient confidentiality.
• Capable of multi-tasking in a fast-paced environment.
• Comfort with public speaking and one-on-one interactions.
• Ability to work in a team environment.
• Ability to work autonomously and adapt to changing environments.
• Ability to communicate effectively and timely/ bilingual Spanish preferred.
• Experience using EMR programs, *eCW experience preferred*
• While performing the duties of this job the employee is required to stand, sit, walk, use hands to finger, handle, or feel; reach with hands and arms, talk, and hear. Occasionally the employee must stoop, bend, and lift or move up to 25 lbs. Specific vision abilities required include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus.

Note: The purpose of this document is to describe the general nature and level of work performed by personnel so classified; it is not intended to serve as an inclusive list of all responsibilities associated with this position.

Job Type: Full-time

Pay: $16.00 - $24.00 per hour

Expected hours: 40 per week

Benefits:

• Dental insurance
• Employee assistance program
• Employee discount
• Free parking
• Health insurance
• Life insurance
• Paid sick time
• Paid time off
• Referral program
• Vision insurance

Medical Specialty:

• Internal Medicine

Schedule:

• 8 hour shift
• Day shift
• Monday to Friday

Application Question(s):

• Do you have a Tuberculosis Test Vaccination Record?
• Do you have a Hepatitis B Vaccination Record?
• Do you have a Influenza Vaccination Record?

Education:

• High school or equivalent (Required)

Experience:

• Healthcare: 2 years (Preferred)

License/Certification:

• Medical Assistant Diploma (Required)
• BLS Certification (Required)

Ability to Relocate:

• Phoenix, AZ 85012: Relocate before starting work (Required)

Work Location: In person