The Philanthropy Manager is a pivotal member of Free Arts' expanding Fundraising Team, tasked with supporting the execution of engagement and fundraising strategies aimed at boosting donor revenue. This role primarily focuses on the acknowledgment, stewardship, recognition, and engagement of Free Arts' donors. Additionally, overseeing the organization’s donor database and ensuring that it is optimized to provide actionable insights that drive fundraising and donor engagement strategies. The Philanthropy Manager reports to the Director of Philanthropy and collaborates closely with the VP of Philanthropy and the CEO. Although subject to change, the expected breakdown of duties are as follows: Data Administration 50%, Donor Care Services 35%, Quality and Compliance 10%, and other duties as assigned 5%.
 
Department:  Philanthropy/Marketing
Supervises Others: Yes, Organizational Assistant
Reports to: Director of Philanthropy
Employment Status: Full-time
FLSA Status: Exempt
Benefits: Full-time employee benefits
Salary: 56,000 annually
Location: Phoenix
Teleworking & Flexible Schedule Eligible:  Yes, can explore modifications after 30 days of employment.
 

Data Collection, Synthesis, and Reporting- Expert

•  Oversees donor management database quality, structure, integrity, and accuracy of all donor information and gifts entered as it relates to fundraising strategies and tactics by carrying out the following duties:
• Maintains accurate and up-to-date data for all constituent records to ensure that all processing, tracking, reporting, acknowledgment of gifts, and engagement activities are executed in an accurate and timely manner.
• Maintains data entry standards and data procedures.
• Maintains import and export data, gift and constituent coding, and duplicate management.
• Generates customized queries, reports, and mailing lists to support development activities, board fundraising, mailing lists, new donors, donor retention rates, the success of various appeals, etc.; and ensures the data derived from these activities are maintained in accurate and up-to-date status, and can easily be accessed.
• Analyzes gifts to determine correct coding based on campaigns, funds, appeals, and approaches for each gift processed.
• Reviews current systems and works Director of Philanthropy to improve overall workflow and support pertaining to fundraising efforts.
• Creates and maintains a structure within the database to effectively identify specific data segments for analysis as it pertains to various targeted fundraising and marketing efforts.
• Responds to Development staff and constituent questions regarding the donor database, assesses requests, effectively communicates database opportunities and limitations.
• Performs monthly gift reconciliation in conjunction with the Finance team

• Maintains and improves donor relations by collaborating with Organizational Assistant to ensure accurate and timely handling, recording, receipting, and acknowledgment of gifts and related data.
• Supervises Organizational Assistant

• Interacts with donors in a professional and friendly manner and adheres to the confidentiality of donor records.
• Responds to constituent questions regarding data issues with donor databases or associated programs; assesses requests, effectively communicates database opportunities and limitations.
• Discovers donor companies’ corporate social responsibility and/or workplace giving objectives and identify opportunities that align with Free Arts; and collaborates with fundraising staff to create engagement initiatives and opportunities.
• Uses appropriate data and techniques to move others into action – including grant proposals, donor-centric communications and in conversation.
• Works with Programs staff to compose accurate, compelling stories about our programming to inspire the public via donor-centric communications (Ex. Quarterly Newsletter).

• Prepares and provides quality assurance for mailing and donor lists for appeals, reports, and events.
• Ensures audit-readiness through self-audits of accurate coding, data integration, reports, and maintenance of constituent records

Mission Focused

• Promotes the transformative nature of resilience-building arts programs.
• Makes business decisions grounded in the mission.
• Promotes healing nature of art, creativity & healing.
• Advocates for the interests of children & partners.

• Ensures that others involved in a project or effort are kept appropriately informed.
• Tailors’ communication content, tone, and method (verbal written, email, phone, etc.) to audience.
• Seeks to fully understand before responding.

• Consistently delivers on commitments, demonstrating both competence and credibility internally and externally.
• Actions are aligned with intent and words.
• Involves people in decisions that affect them.

Collaborative

• Prioritizes organization and group objectives over individual goals.
• Provides assistance and support to others to help them reach their individual goals.
• Expresses disagreements constructively and works toward solutions that are mutually beneficial.

Self-Management

• Demonstrates the ability to maintain composure.
• Takes initiative and acts without waiting for direction with available information.
• Accepts responsibility for gathering information, taking action and results.

Requirements

• Ideal candidate will have 3 years or more of practical work experience in a business setting or commensurate experience.
• Minimum of three years of progressive work experience in database management
• Previous experience with Salesforce or similar donor management software
• Knowledge of applicable tax laws, the fundraising process, and concept of donor relations
• Highly proficient in the use of Microsoft Word and Excel, including the use of document merges and file exports.
• Must be able to have access to and provide reliable transportation for self. An AZ driver’s license and proof of insurance is required for qualifying mileage reimbursements.
• Must be able to obtain and hold an Arizona Department of Safety Fingerprint Clearance Card.
• Ability to clear fingerprint background screening through the Department of Public Safety and comprehensive background clearance
• This person frequently interacts with staff, board members, funders, and constituents about the programs and services of Free Arts at an executive level. Must be able to exchange accurate information in these situations.

Preferred Qualifications

• Ability to read and write in Spanish.
• Superb verbal, written, and listening communication skills.
• Excellent people skills and demeanor.
• Strong customer service skills and detail orientation.
• Ability to build effective relationships and nurture partnerships with a variety of stakeholders inside and outside of the organization.
• Ability to translate between end users’ needs, data output, and work cross-functionally in a small-team environment.
• Ability to understand and solve problems by applying intermediate analytical skills to include collecting all the relevant information and data needed to address the problem; organizing, classifying, and synthesizing the data into fundamental issues; from the information, identifying the most probable causes of the problem; reducing the information down into manageable components; identifying the logical outcomes from the analyses of the data collected; identifying the options and solutions for addressing the problems analyzed.

• Must be able to remain in a stationary position 90% of the time using a computer.
• Must be able to identify and assess written materials including fine print.
• Must be able to position self to maintain files, supplies, document boxes, and other materials up to 50 pounds as needed.

Environmental Requirements

• Must be able to regularly work in a well-lit, temperature-controlled work area.
• Must be able to work a mix of weekdays, evenings, and weekends.
• Must be able to work in an open area with other employees and volunteers 80% of the time.